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FREQUENTLY ASKED QUESTIONS & ANSWERS

  • What are the HALO system hardware and software components?
    Hardware:  HALO-Server PTZ cameras Network gear Power conditioning Storage enclosures Software:   HALO-Server OS = Windows 11 HALO-Tablet = Android or Apple iPad HALO APPs used for navigation and video management
  • When you say the QVH system is wireless, what does that mean?
    It means the Tablet used by procedure room personnel. It communicates via an in-room private WIFI network.
  • How many cameras in the system configuration?
    There are four (4) procedure cameras located at the 4 corners of the procedure table. There is also a room camera located opposite the doorway to identify all procedure room participants. The HALO-Tablet provides the capability to select preset camera positions location based on the type of surgery.  
  • What do you mean by noninvasive and inconspicuous installation?
    All HALO cameras are inserted into the ceiling tiles thus the only visible part is the lens dome. The HALO-Server in an IT enclosure usually installed in an IT or network room.  
  • Does you system synchronize audio sounds and video movement?
    Yes, both the body motions / audio-and-lips are calibrated and automatically synchronized by the HALO software.
  • If the procedure room personnel move equipment around is there a chance they could block a camera view of the procedure in progress?
    Certainly possible, but given there are 4 procedure cameras, there will always one or more clear views of the procedure.
  • Is the QVH system require any Cloud or Internet services?
    No, the QVH system is an in-room self-contained stand along sytem that is completely independent of any Cloud conectivity or services.
  • Does the HALO system required the entry of patient names and procedure codes?
    Due to HIPAA requirements, the HALO system does not require nor collect Patient Names or Procedure Codes. However, the HALO post procedure administrator APP is available to HIPAA authorized health care professionals to enter and and store Patient Names and Procedure Codes used in the header label of the final rendered MP4 video.  
  • How long does it take to install and train the QVH system?
    About 4 hours usually beginning early morning thus leaving plenty of time for training in the afternoon.
  • Is there training documentation for operating the system?
    Yes, there is a 2-page Quick Reference Guide that illustrates and explains all functions in the system.
  • What type of system support does QVH provide?
    QVH provides a Monday thru Friday Help Desk for technical, admin, and training support. a) Assist customer in their diagnosis of OS issues, network issues, storage issue and fix if possible b) Diagnose and fix of any HALO Application software issues c) Provide advisory and or training advice to any Customer personnel that contacts the Help Desk d) Provide explanation of invoices and the supporting data.
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